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Thursday, November 21, 2024

Columbus offers credit monitoring after cybersecurity incident

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Mayor Andrew J. Ginther, City of Columbus | City of Columbus website

Mayor Andrew J. Ginther, City of Columbus | City of Columbus website

Published on July 29, 2024

Working with federal authorities and cybersecurity experts, the City of Columbus continues its investigation and response to a July cybersecurity incident. As a precautionary action, the city is offering Experian credit monitoring for all City of Columbus, Franklin County Municipal Court Judges, and Franklin County Municipal Court Clerk employees currently receiving paychecks from the city. Employees will receive Experian credit monitoring enrollment instructions directly.

City of Columbus employees or technology users who observe unusual IT activity, or who believe a city email account has been compromised, are asked to report it to abuse@columbus.gov for investigation. Employees are also encouraged to use different passwords for their various personal accounts.

The incident remains an ongoing situation, and the city’s investigation in partnership with cybersecurity experts, the FBI, and Homeland Security is still in its early stages. In order to support an effective investigation and to protect the city’s IT infrastructure and confidential information, the city’s ability to comment on the criminal investigation remains limited. The city is in the process of identifying individuals whose personal information was potentially exposed and will provide notice and continued guidance to all who are impacted as the investigation continues.

City Hall

90 West Broad Street

Columbus, Ohio 43215

Phone: (614) 645-3111

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