NE Franklin News

Published on August 16, 2024

Taking action to protect the community from the recent cyber attack on the city’s IT infrastructure, the City of Columbus announced it will offer free Experian credit monitoring to all residents and impacted individuals. Starting today, all Columbus residents and non-residents whose personal information was shared with the city or municipal court will be able to sign up for two years of free Experian monitoring, which includes $1 million of protection against fraud and identity theft.

To sign up, individuals can go to www.columbus.gov/cyber or call 1-833-918-5161 with the code B129833 by November 29th. Service begins upon enrollment.

“I’m angry and concerned that the city and our residents are victims of this cyberattack," said Mayor Andrew J. Ginther. "My priority is to do everything we can to protect the residents of our city. That is why we are extending two years of free Experian credit monitoring to all of our residents to help protect them from potential fraud or identity theft. I strongly urge Columbus residents and those who think they may have been impacted to take advantage of this added protection by going to www.columbus.gov/cyber to sign up today.”

“While this criminal attack on our city’s IT infrastructure is a complex and rapidly changing situation, we will continue to provide information as quickly and as transparently as possible as this investigation continues," Mayor Ginther continued. "Our understanding of this situation has evolved by the hour, and as such, we will continue to report only what our cybersecurity experts and IT team are able to verify without undermining this active criminal investigation.”

The city’s investigation will continue in partnership with cybersecurity experts and the FBI.

City Hall

90 West Broad Street

Columbus, Ohio 43215

Phone: (614) 645-3111